Kourus Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit kourushealth.com (the "Site"). This Site is a marketing and informational platform only — all clinical services, patient records, and health data are handled exclusively by our licensed clinical platform partner in full HIPAA compliance.
1. Information We Collect
We may collect the following types of non-clinical information when you visit our Site:
- Contact information — name, email address, and phone number if you voluntarily submit a contact or inquiry form
- Usage data — pages visited, time spent on pages, browser type, device type, and IP address collected automatically via cookies and analytics tools
- Communication data — any messages or inquiries you send us directly via email or our contact form
- Wellness device data — if you connect an Apple Watch or Google Fit device through our app interface, we may access general wellness metrics (steps, heart rate, sleep) that you voluntarily share. This data is used only to personalize your wellness experience and is never sold or used for advertising.
Important: We do not collect, store, or process any Protected Health Information (PHI) on this website. All clinical intake forms, medical records, prescriptions, and lab results are handled exclusively by our HIPAA-compliant clinical platform partner. When you click through to our clinical portal, you are entering a separate, HIPAA-regulated environment.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To send you general wellness information and updates you have requested
- To improve our website, content, and user experience
- To analyze website traffic and understand how visitors use our Site
- To comply with applicable laws and regulations
- To protect the security and integrity of our Site
We do not use your information for automated clinical decision-making, and we never use health or wellness data for advertising purposes.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. These include:
- Essential cookies — required for the Site to function properly
- Analytics cookies — help us understand how visitors interact with the Site (e.g., Google Analytics)
- Preference cookies — remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. By continuing to use our Site, you consent to our use of cookies as described in this policy.
4. Apple HealthKit and Google Fit Data
If you use our wellness features that connect to Apple HealthKit or Google Fit, please note the following:
- We only access data you explicitly authorize through your device settings
- Health and fitness data obtained from Apple HealthKit or Google Fit will not be used for advertising, marketing, or sold to third parties
- We will not share Apple HealthKit or Google Fit data with third parties without your explicit consent, except as required by law
- You can revoke access to your health data at any time through your device's privacy settings
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- Service providers — trusted third parties who assist in operating our website (such as analytics providers and email platforms), bound by confidentiality agreements
- Clinical platform partner — when you elect to proceed with clinical services, you will be directed to our HIPAA-compliant platform partner who maintains their own privacy practices
- Legal requirements — when required by law, court order, or government authority
- Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate notice to you
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect on this Site. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing any information online.
All clinical and health data is protected by our clinical platform partner's HIPAA-compliant security infrastructure, which is separate from this marketing website.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request correction of inaccurate information
- Deletion — request deletion of your personal information, subject to legal obligations
- Opt-out — unsubscribe from marketing communications at any time
- Data portability — request your data in a portable format
To exercise any of these rights, please contact us at hello@kourushealth.com. We will respond within 30 days.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a CCPA request, contact us at hello@kourushealth.com.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
10. Third-Party Links
Our Site may contain links to third-party websites, including our clinical platform partner's portal. Once you leave our Site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: